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General Information

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Travel documents

  • A valid passport or some other identifi cation paper recognised by international agreements, a personal ID card for some nationals (an identity card that proves the identity and nationality of the bearer).
  • Information: diplomatic missions and consular offi ces of the Republic of Croatia abroad or the Ministry of Foreign Affairs of the Republic of Croatia. Tel: 00385 1 4569 964; e-mail: stranci@mvp.hr; www.mvp.hr).


Customs
Customs regulations of the Republic of Croatia are harmonised with the standards of E.U. member states, importing goods of a non-commercial nature for personal use is, however, customs duty and VAT exempt only up to a value of 300 Kuna. Importing meat and dairy products into the country without special veterinary inspection is limited to 1kg; up to 5 litres of wine can be brought into the country.

  • Foreign currency may be freely taken in and out of the country; local currency up to an amount of 15,000.oo Kuna, but all transfers of cash (whether in foreign currency or in Kuna) that exceed a value of 40,000.00 Kuna must be declared to a customs offi cial.
  • More valuable professional and technical equipment must be declared at the border.
  • When leaving the country, foreign citizens can get a tax refund for purchased goods exceeding 500.00 kuna (for each single item) on presentation of a certifi ed “Tax Cheque” form.
  • Pets (dogs, cats and animals of the marten family) which are either travelling through the Republic of Croatia in the company of their owners, or which are staying in the country on a temporary basis, must, prior to entering the country, be fi tted with a microchip or be clearly and legibly marked with a tattooed number entered into an international certifi cate issued in accordance with legislation valid in the Republic of Croatia. After the fi rst vaccination against rabies carried out at the age of
    three months, animals must be vaccinated at least six months and no more than one year prior to undertaking the journey, and not more than one year may have passed prior to travelling since subsequent (booster) vaccination has been administered.Import into, and temporary residence on the territory of the Republic of Croatia is prohibited in the case of possibly dangerous dogs of the terrier breed, of the bull terrier type, which have not been entered in the register of the International Kennel Club (FCI) (pit bull terriers) or their cross-breeds.
  • Information: Customs Administration, Republic of Croatia. Tel: 00385 1 6102 333; www.carina.hr.


Currency
The official currency in Croatia is the Kuna (1 Kuna = 100 lipa).
Foreign currency may be exchanged in banks, exchange offi ces, post offi ces, tourist agencies and hotels.


Post and telecommunications

  • Post offi ces are open from 7 a.m. to 7 p.m. on weekdays, in smaller centres from 7 a.m. until 2 p.m.; some offi ces work a split shift. In most towns and tourist centres, on-duty post offi ces are open on Saturdays and Sundays.
  • Phone cards are used in all public telephones and may be purchased from post offi ces and from newspaper and tobacco kiosks. International calls may be made directly from all public telephones.



Shops and public services - working hours

  • Most shops are open from 8 a.m. until 8 p.m. on weekdays and until 2 p.m. on Saturdays and Sundays. Some shops work a split-shift system: from 8 a.m. to 12 p.m., and again from 4 p.m. to 8 p.m.
  • Public services and business offi ces work from 8 a.m. until 4 p.m., Mondays to Fridays.


Medical services

  • There are hospitals and clinics in all larger towns and cities; in the smaller centres there are dispensaries and pharmacies.
  • Foreign visitors are not obliged to pay for medical services if Croatia and their country of origin have concluded Social Security Agreements.
  • Medical care (including transportation) is provided in emergency cases as is provided to, and based on regulations valid for, Croatian healthcare insurance carriers.
  • Persons coming from countries with which agreements have not been concluded must pay their own healthcare expenses.


Power supply: 220V, 50 Hz

Tap water is potable in all parts of Croatia.

Public holidays
1 January - New Year’s Day, 6 January Epiphany, Easter Sunday & Easter Monday, 1 May - Labour Day, Corpus Christi, 22 June - Anti-Fascist Resistance Day, 25 June - Statehood Day, 5 August - Victory Day and National Thanksgiving Day, 15 August - Assumption Day, 8 October - Independence Day, 1 November - All Saints’ Day 25/26 December - Christmas Holidays


Fuel stations

  • Open from 7 a.m. until 7 or 8 p.m. every day; in the summer season, until 10 p.m.
  • Certain fuel stations in the larger cities and on main international routes are open 24-hours a day.
  • All fuel stations sell Eurosuper 95, Super 95, Super 98, Super plus 98, Diesel and Euro diesel fuel and, in larger cities, gas.  Information on fuel prices and a list of LPG (liquefi ed petroleum gas) fi lling stations is available at: www.ina.hr, www.omvistrabenz.hr; www.hak.hr; www.tifon.hr



IMPORTANT TELEPHONE NUMBERS

  • International country code for Croatia: +385
  • Police: 92
  • Fire Brigade: 93
  • Ambulance: 94
  • Roadside vehicle assistance: 987; 987@hak.hr (when calling from abroad or by mobile phone, call +385 1 987)
  • National Search and Rescue Centre: 9155.
  • A single countrywide number for all emergency situations: 112
  • General information: 981
  • Information - local and intercity numbers: 988
  • Information - international numbers: 902
  • Weather forecast and road conditions: 060 520 520
  • Croatian Automobile Club (HAK): +385 1 46 40 800; www.hak.hr E-mail: info@hak.hr


CROATIAN ANGELS
a single telephone number throughout Croatia from which tourist information can be obtained: 062 999 999. From outside Croatia: +385 62 999 999. This service is available in Croatian, English, German and Italian.

OMH B2B
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+385 (0)21 317 880
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